Emergency Medical Dispatcher: Real-Time Rescue

Emergency Telecommunicator Services; Baldwin (LA); On-site; USD 34,000 - 52,000; Full time

Job summary

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Baldwin, LA. The role involves handling urgent medical calls, verifying locations and details, and guiding responders using approved dispatch protocols.

Required are a high school diploma (or equivalent) and CPR certification; an Emergency Medical Dispatcher certification may be required. Some positions may require additional training and agency-specific credentials.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and an Emergency Medical Dispatcher certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Tools

CPR certification

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher in Baldwin, LA. The role involves handling urgent medical calls, verifying locations and details, and guiding responders using approved dispatch protocols.

Required are a high school diploma (or equivalent) and CPR certification; an Emergency Medical Dispatcher certification may be required. Some positions may require additional training and agency-specific credentials.