EMS Dispatcher: Life-Saving Calls & Protocol Guidance

Emergency Telecommunicator Services; Town of Baldwin (WI); Sur place; USD 42 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Résumé du poste

Emergency Telecommunicator Services in Baldwin, WI, is seeking an Emergency Medical Dispatcher to handle urgent medical calls, verify locations and details, and coordinate ambulance resources. The role follows approved medical dispatch protocols and may involve night shifts, weekends, and overtime.

The ideal candidate has a high school diploma or equivalent, with CPR certification and possible EMD training.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Formation

High school diploma or equivalent

Description du poste

Emergency Telecommunicator Services in Baldwin, WI, is seeking an Emergency Medical Dispatcher to handle urgent medical calls, verify locations and details, and coordinate ambulance resources. The role follows approved medical dispatch protocols and may involve night shifts, weekends, and overtime.

The ideal candidate has a high school diploma or equivalent, with CPR certification and possible EMD training.