Emergency Medical Dispatcher — 24/7 Critical Call Center

Emergency Telecommunicator Services; Dodson (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

Emergency Telecommunicator Services in Dodson, LA seeks an Emergency Medical Dispatcher to manage urgent calls, verify location and incident details, and determine response priorities using approved medical dispatch protocols. Responsibilities include providing protocol-based instructions, coordinating ambulance resources, and relaying scene information while maintaining patient confidentiality.

Training and certification requirements vary; sponsorship for EMS dispatcher training may be

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Dodson, LA seeks an Emergency Medical Dispatcher to manage urgent calls, verify location and incident details, and determine response priorities using approved medical dispatch protocols. Responsibilities include providing protocol-based instructions, coordinating ambulance resources, and relaying scene information while maintaining patient confidentiality.

Training and certification requirements vary; sponsorship for EMS dispatcher training may be