Emergency Medical Dispatcher: Rapid Response & Life-Saving Protocols

County Emergency Communications; Seattle (WA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Riverside, WA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather location and incident data, and determine response priorities using approved protocols.

You may provide pre-arrival instructions, coordinate EMS resources, and maintain patient information with accuracy. A high school diploma and CPR/EMD credentials are commonly required, with sponsored training available.

Qualifications

• High school diploma commonly required; sponsored training may be offered.
• CPR certification and additional coursework may be required.
• EMD certification or equivalent may be required; verify vacancy details.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through approved medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Communication

Decision making

Attention to detail

Education

High school diploma

CPR certification

EMD certification

Tools

Dispatch system

Radio communications

Job description

County Emergency Communications in Riverside, WA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather location and incident data, and determine response priorities using approved protocols.

You may provide pre-arrival instructions, coordinate EMS resources, and maintain patient information with accuracy. A high school diploma and CPR/EMD credentials are commonly required, with sponsored training available.