Emergency Medical Dispatcher: Rapid Response & Coordination

911 Emergency Communications; Kirbyville (MO); On-site; USD 32,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Kirbyville, MO seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations and contact details, and determine response priorities using approved protocols. Responsibilities include coordinating ambulance resources, providing protocol-based instructions, and documenting calls.

A high school diploma/equivalent is required; CPR certification and dispatcher certification may be necessary.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

Emergency Medical Dispatcher certification

CPR certification

High school diploma or equivalent

Job description

911 Emergency Communications in Kirbyville, MO seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations and contact details, and determine response priorities using approved protocols. Responsibilities include coordinating ambulance resources, providing protocol-based instructions, and documenting calls.

A high school diploma/equivalent is required; CPR certification and dispatcher certification may be necessary.