Emergency Medical Dispatcher: Protocol Dispatch & Support

Emergency Telecommunicator Services; Mekinock (ND); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Mekinock, ND seeks Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate emergency resources using an agency-approved system.

Duties include receiving calls, confirming location, asking questions, determining priority, dispatching resources, providing protocol-based instructions, and documenting call processing.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required.
• EMD certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification (Emergency Medical Dispatcher)

CPR certification

Job description

Emergency Telecommunicator Services in Mekinock, ND seeks Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate emergency resources using an agency-approved system.

Duties include receiving calls, confirming location, asking questions, determining priority, dispatching resources, providing protocol-based instructions, and documenting call processing.