Emergency Medical Dispatcher: Life-Saving Console Role

Emergency Telecommunicator Services; Johnson Creek (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services is seeking qualified applicants for Emergency Medical Dispatcher roles in Johnson Creek, WI. You will receive medical emergency calls, verify locations and details, and determine response priorities using approved protocols.

Requirements include a high school diploma or equivalent, with CPR certification and potential EMT/paramedic considerations depending on the vacancy. The role may involve nonstandard hours and overtime as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services is seeking qualified applicants for Emergency Medical Dispatcher roles in Johnson Creek, WI. You will receive medical emergency calls, verify locations and details, and determine response priorities using approved protocols.

Requirements include a high school diploma or equivalent, with CPR certification and potential EMT/paramedic considerations depending on the vacancy. The role may involve nonstandard hours and overtime as needed.