Emergency Medical Dispatcher — Life-Saving Call Center Expert

Emergency Telecommunicator Services; Murdock (NE); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Résumé du poste

Emergency Telecommunicator Services in Murdock, NE is seeking an Emergency Medical Dispatcher to handle urgent calls, gather incident details, and determine response priorities using approved protocols. This role may include overnight shifts and overtime, with training opportunities and certification support.

Responsibilities include receiving calls, confirming locations, guiding callers with protocol-based instructions, and coordinating ambulance resources as needed, while maintaining patient

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Formation

High school diploma or equivalent

Description du poste

Emergency Telecommunicator Services in Murdock, NE is seeking an Emergency Medical Dispatcher to handle urgent calls, gather incident details, and determine response priorities using approved protocols. This role may include overnight shifts and overtime, with training opportunities and certification support.

Responsibilities include receiving calls, confirming locations, guiding callers with protocol-based instructions, and coordinating ambulance resources as needed, while maintaining patient