Emergency Medical Dispatcher — Life-Saving Call Center

911 Emergency Communications; Saint Ignatius (MT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Saint Ignatius, MT seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate responders. The role requires maintaining CPR and EMD certifications and may involve overtime and rotating shifts in a continuous operations setting.

Applicants should have a high school diploma and an EMD certification; EMT or paramedic credentials are not universally required but may be preferred.

Qualifications

• High school diploma or equivalent required.
• Current Emergency Medical Dispatcher (EMD) certification preferred or required by vacancy.
• CPR certification may be required; EMT/paramedic credentials not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Communication

Multitasking

Decision making

Education

High school diploma

EMD certification

Job description

911 Emergency Communications in Saint Ignatius, MT seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate responders. The role requires maintaining CPR and EMD certifications and may involve overtime and rotating shifts in a continuous operations setting.

Applicants should have a high school diploma and an EMD certification; EMT or paramedic credentials are not universally required but may be preferred.