Emergency Medical Dispatcher: 24/7 Life-Saving Calls

Emergency Telecommunicator Services; Norris (MT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Employee assistance program

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Norris, MT to support urgent medical responses. You will receive calls, collect location and incident details, and determine priorities using approved protocols.

Responsibilities include dispatching ambulance resources, providing protocol-based instructions, and maintaining patient data with accuracy. Candidates typically hold EMS dispatcher certification and CPR, with ongoing training and shift commitments including

Qualifications

• High school diploma or equivalent required.
• EMD certification before appointment may be required.
• CPR certification may be required; check vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the authorized system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Data entry

Multitasking

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Norris, MT to support urgent medical responses. You will receive calls, collect location and incident details, and determine priorities using approved protocols.

Responsibilities include dispatching ambulance resources, providing protocol-based instructions, and maintaining patient data with accuracy. Candidates typically hold EMS dispatcher certification and CPR, with ongoing training and shift commitments including