Emergency Medical Dispatcher — Life-Saving Call Center

Emergency Telecommunicator Services; Bridgeport (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Bridgeport, OH is seeking Emergency Medical Dispatchers. You will receive calls, verify location and details, follow approved questions, set response priorities, and coordinate ambulance resources according to dispatch protocols.

A high school diploma or equivalent is commonly required; CPR certification and sponsored training may be requested. The role may include overnight shifts, weekends, and overtime, with confidentiality and quality-control

Qualifications

• High school diploma or equivalent is commonly required.
• Some vacancies may require Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Good communication

Decision making

Stress management

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred)

Job description

Emergency Telecommunicator Services in Bridgeport, OH is seeking Emergency Medical Dispatchers. You will receive calls, verify location and details, follow approved questions, set response priorities, and coordinate ambulance resources according to dispatch protocols.

A high school diploma or equivalent is commonly required; CPR certification and sponsored training may be requested. The role may include overnight shifts, weekends, and overtime, with confidentiality and quality-control