Emergency Medical Dispatcher — Life-Saving 911 Communications

Emergency Telecommunicator Services; Point Blank (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers to support urgent medical operations in Pointblank, TX. The role emphasizes accurate call-taking, patient location verification, and coordinate responses under approved protocols.

Candidates should have a high school diploma, CPR certification, and dispatcher credentials. Training and certifications are program-specific, and overtime and shift work may apply with varying requirements by employer.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers to support urgent medical operations in Pointblank, TX. The role emphasizes accurate call-taking, patient location verification, and coordinate responses under approved protocols.

Candidates should have a high school diploma, CPR certification, and dispatcher credentials. Training and certifications are program-specific, and overtime and shift work may apply with varying requirements by employer.