Emergency Medical Dispatcher — Flexible Shifts & Certs

County Emergency Communications; Hugo (MN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Hugo, MN is seeking Emergency Medical Dispatchers to support urgent medical responses. You will receive calls, verify locations, and determine priorities using approved protocols.

The role may involve overnight shifts and overtime as needed, with expected ongoing professional development. Responsibilities include coordinating ambulance resources, providing protocol-based guidance, and documenting call details for quality reviews.

Qualifications

• A high school diploma or recognized equivalent is commonly required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications in Hugo, MN is seeking Emergency Medical Dispatchers to support urgent medical responses. You will receive calls, verify locations, and determine priorities using approved protocols.

The role may involve overnight shifts and overtime as needed, with expected ongoing professional development. Responsibilities include coordinating ambulance resources, providing protocol-based guidance, and documenting call details for quality reviews.