Emergency Medical Dispatcher - Fast-Paced Life-Saving Ops

Emergency Telecommunicator Services; Gap (PA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Gap, PA seeks Emergency Medical Dispatchers to join a team coordinating urgent medical responses. You will receive calls, verify locations, and apply protocol-based guidance under oversight.

A high school diploma or equivalent is typically required; CPR certification is often needed, and EMT/paramedic credentials may be requested depending on the vacancy. Prior dispatch experience is a plus.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

Emergency Telecommunicator Services in Gap, PA seeks Emergency Medical Dispatchers to join a team coordinating urgent medical responses. You will receive calls, verify locations, and apply protocol-based guidance under oversight.

A high school diploma or equivalent is typically required; CPR certification is often needed, and EMT/paramedic credentials may be requested depending on the vacancy. Prior dispatch experience is a plus.