Emergency Medical Dispatcher - 24/7 Critical Call Response

Emergency Telecommunicator Services; West Point (MS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in West Point, MS seeks skilled Emergency Medical Dispatchers to manage urgent calls and coordinate EMS responses. You will gather patient details, verify locations, and assign appropriate resources according to approved protocols.

The role emphasizes accuracy, protocol adherence, and collaboration with responders, with opportunities for certified responders and ongoing training within a structured setting.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required; EMT credentials are not universal.
• Applicants may be recruited for sponsored training depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Emergency dispatch

Protocol following

Education

High school diploma

Tools

CPR certification

Job description

Emergency Telecommunicator Services in West Point, MS seeks skilled Emergency Medical Dispatchers to manage urgent calls and coordinate EMS responses. You will gather patient details, verify locations, and assign appropriate resources according to approved protocols.

The role emphasizes accuracy, protocol adherence, and collaboration with responders, with opportunities for certified responders and ongoing training within a structured setting.