Emergency Medical Dispatcher: 24/7 EMS Coordination

County Emergency Communications; Montana; On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Lincoln, MT seeks Emergency Medical Dispatchers to manage urgent medical requests and coordinate responses. You will gather patient and incident data, confirm locations, and set priorities under approved protocols.

Responsibilities include providing instructions, coordinating ambulance resources, and documenting calls while complying with medical oversight and agency procedures.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

CPR certification may be required

Job description

County Emergency Communications in Lincoln, MT seeks Emergency Medical Dispatchers to manage urgent medical requests and coordinate responses. You will gather patient and incident data, confirm locations, and set priorities under approved protocols.

Responsibilities include providing instructions, coordinating ambulance resources, and documenting calls while complying with medical oversight and agency procedures.