Emergency Medical Dispatcher — Fast-Paced, Impactful Role

County Emergency Communications; Woodside (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Woodside, NY is seeking Emergency Medical Dispatchers to support urgent medical requests. You will gather patient and incident details, establish response priorities, and coordinate EMS resources in a high-stakes environment.

Responsibilities include receiving calls, validating location, and providing protocol-based instructions. Required may include CPR certification and other coursework; EMT/paramedic credentials are not universally required and depend on

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

CPR certification may be required

Job description

County Emergency Communications in Woodside, NY is seeking Emergency Medical Dispatchers to support urgent medical requests. You will gather patient and incident details, establish response priorities, and coordinate EMS resources in a high-stakes environment.

Responsibilities include receiving calls, validating location, and providing protocol-based instructions. Required may include CPR certification and other coursework; EMT/paramedic credentials are not universally required and depend on