Emergency Medical Dispatcher: Fast-Paced, Impactful

911 Emergency Communications; Sumner (NE); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Sumner, NE is seeking Emergency Medical Dispatchers to support urgent medical assistance and coordinate resources. You will gather patient and incident data, determine response priorities, and assist responders with protocol-based guidance.

Depending on training and certification, you may provide approved instructions before responders arrive and will operate under the agency's dispatch protocols. The role may involve overnight shifts and overtime as needed.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMD certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Data entry

Information sequencing

Education

High School Diploma

EMD certification (preferred)

Tools

Emergency dispatch software

Job description

911 Emergency Communications in Sumner, NE is seeking Emergency Medical Dispatchers to support urgent medical assistance and coordinate resources. You will gather patient and incident data, determine response priorities, and assist responders with protocol-based guidance.

Depending on training and certification, you may provide approved instructions before responders arrive and will operate under the agency's dispatch protocols. The role may involve overnight shifts and overtime as needed.