Emergency Medical Dispatcher: Fast-Paced Crisis Support

Emergency Telecommunicator Services; Columbus (NM); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Luna, NM seeks an Emergency Medical Dispatcher. You’ll receive calls for illness and injury, verify location and details, and assign priority using approved dispatch protocols. Coordinate ambulance resources and relay critical information to responders.

CPR and dispatcher certifications are commonly required; EMT/paramedic credentials vary by vacancy. This role may involve overnight/rotating shifts and overtime.

Qualifications

• High school diploma or equivalent commonly required.
• EMD certification before appointment.
• CPR certification may be required.
• EMT or paramedic credentials are not universal; check vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or Paramedic credentials (not universal)

Job description

Emergency Telecommunicator Services in Luna, NM seeks an Emergency Medical Dispatcher. You’ll receive calls for illness and injury, verify location and details, and assign priority using approved dispatch protocols. Coordinate ambulance resources and relay critical information to responders.

CPR and dispatcher certifications are commonly required; EMT/paramedic credentials vary by vacancy. This role may involve overnight/rotating shifts and overtime.