Emergency Medical Dispatcher - 24/7 Critical Communications

911 Emergency Communications; Los Lunas (NM); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance

Continuing education

Job summary

911 Emergency Communications in Los Lunas, NM seeks Emergency Medical Dispatchers to handle urgent medical calls. You will gather patient details, establish priorities, and coordinate EMS resources using approved protocols.

Roles may require overnight shifts, weekends, and overtime. A high school diploma and CPR certification are commonly required; additional coursework or EMS credentials vary by vacancy. Training and certification opportunities are provided where applicable.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive and assess emergency medical calls.
• Gather patient location, callback number and access details.
• Determine priority and coordinate EMS resources according to protocol.
• Provide protocol-based instructions when instructed by assignment.
• Maintain documentation and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Los Lunas, NM seeks Emergency Medical Dispatchers to handle urgent medical calls. You will gather patient details, establish priorities, and coordinate EMS resources using approved protocols.

Roles may require overnight shifts, weekends, and overtime. A high school diploma and CPR certification are commonly required; additional coursework or EMS credentials vary by vacancy. Training and certification opportunities are provided where applicable.