Emergency Medical Dispatcher — Fast-Paced 911 Coordination

911 Emergency Communications; West Richland (WA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications in West Richland, WA seeks an Emergency Medical Dispatcher to support urgent medical responses. The dispatcher collects patient and incident details, assigns response priorities, and coordinates resources under approved protocols.

Role may involve directing on-scene guidance and providing instructions until responders arrive, with duties extending to documentation and quality-review activities as required.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Tools

Emergency Dispatch Certification

Job description

911 Emergency Communications in West Richland, WA seeks an Emergency Medical Dispatcher to support urgent medical responses. The dispatcher collects patient and incident details, assigns response priorities, and coordinates resources under approved protocols.

Role may involve directing on-scene guidance and providing instructions until responders arrive, with duties extending to documentation and quality-review activities as required.