Emergency Medical Dispatcher - Fast-Paced 911 Call Center

County Emergency Communications; Long Beach Township (NJ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in New Jersey is seeking Emergency Medical Dispatchers for Long Beach Township. You will handle 911 calls, gather patient and incident data, set response priorities, and coordinate EMS resources according to protocols.

Qualifications include a high school diploma, EMS Dispatcher certification (CPR sometimes required), and ability to follow strict procedures. Night shifts, weekends, and overtime may apply; ongoing training is provided.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in New Jersey is seeking Emergency Medical Dispatchers for Long Beach Township. You will handle 911 calls, gather patient and incident data, set response priorities, and coordinate EMS resources according to protocols.

Qualifications include a high school diploma, EMS Dispatcher certification (CPR sometimes required), and ability to follow strict procedures. Night shifts, weekends, and overtime may apply; ongoing training is provided.