Emergency Medical Dispatcher - Fast-Paced 24/7 Call Center

Emergency Telecommunicator Services; Corbett (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance Coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Corbett, OR seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather patient and incident details, and establish response priorities using an agency-approved system.

The role involves receiving calls about illness, injury, and other emergencies, providing protocol-based instructions, confirming locations, and coordinating ambulance resources when assigned.

Qualifications

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification preferred.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority using the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Effective communication

Calm under pressure

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Corbett, OR seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather patient and incident details, and establish response priorities using an agency-approved system.

The role involves receiving calls about illness, injury, and other emergencies, providing protocol-based instructions, confirming locations, and coordinating ambulance resources when assigned.