Emergency Medical Dispatcher — 24/7 Call Center & Protocols

911 Emergency Communications; Donald (OR); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Donald, Oregon, is seeking Emergency Medical Dispatchers to support urgent medical calls from a centralized console. You will gather patient and incident details, determine response priorities, and coordinate ambulance resources according to approved protocols.

Candidates should have a high school diploma or equivalent; CPR certification and Emergency Medical Dispatcher certification may be required.

Qualifications

• High school diploma or recognized equivalent.
• CPR certification may be required.
• Emergency Medical Dispatcher certification may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Donald, Oregon, is seeking Emergency Medical Dispatchers to support urgent medical calls from a centralized console. You will gather patient and incident details, determine response priorities, and coordinate ambulance resources according to approved protocols.

Candidates should have a high school diploma or equivalent; CPR certification and Emergency Medical Dispatcher certification may be required.