Emergency Medical Dispatcher: Critical Care Coordination

Emergency Telecommunicator Services; Logansport (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers to join our Logansport operations. You will manage urgent calls, verify locations and contact details, and determine response priorities using approved protocols.

Responsibilities include coordinating ambulance resources, guiding callers with protocol-based instructions, and documenting each call for quality review. Training and assignments vary, with overtime and shift rotations as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication

Multitasking

Data entry

Education

High school diploma or GED

Tools

Emergency Dispatch System

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers to join our Logansport operations. You will manage urgent calls, verify locations and contact details, and determine response priorities using approved protocols.

Responsibilities include coordinating ambulance resources, guiding callers with protocol-based instructions, and documenting each call for quality review. Training and assignments vary, with overtime and shift rotations as needed.