Emergency Medical Dispatcher — Critical Call Center Role

911 Emergency Communications; Onalaska (WI); Sur place; USD 36 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance

Retirement benefits

Paid leave

Education support

Résumé du poste

911 Emergency Communications in Onalaska, WI seeks Emergency Medical Dispatchers to join a 24/7 operations team. Duties include receiving medical calls, gathering location data, prioritizing responses, and coordinating ambulance resources. Candidates may need CPR certification; some roles require EMT/paramedic credentials.

A high school diploma or equivalent is commonly required. The job offers benefits and opportunities for ongoing training.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the medical dispatch system
• Dispatch or coordinate ambulance resources when assigned
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Formation

High school diploma or recognized equivalent

Description du poste

911 Emergency Communications in Onalaska, WI seeks Emergency Medical Dispatchers to join a 24/7 operations team. Duties include receiving medical calls, gathering location data, prioritizing responses, and coordinating ambulance resources. Candidates may need CPR certification; some roles require EMT/paramedic credentials.

A high school diploma or equivalent is commonly required. The job offers benefits and opportunities for ongoing training.