Emergency Medical Dispatcher — Critical Call Center Pro

911 Emergency Communications; Ranchester (WY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Ranchester, WY seeks Emergency Medical Dispatchers to gather patient details, establish priorities, and coordinate resources per protocol. Responsibilities include delivering guidance to responders and ensuring accurate information flow from callers.

Requirements include a high school diploma or equivalent, possible Emergency Medical Dispatcher certification, CPR certification, and relevant EMS credentials as specified by the vacancy.

Qualifications

• High school diploma or equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Ranchester, WY seeks Emergency Medical Dispatchers to gather patient details, establish priorities, and coordinate resources per protocol. Responsibilities include delivering guidance to responders and ensuring accurate information flow from callers.

Requirements include a high school diploma or equivalent, possible Emergency Medical Dispatcher certification, CPR certification, and relevant EMS credentials as specified by the vacancy.