Emergency Medical Dispatcher — 24/7 Critical Care Coordination

Emergency Telecommunicator Services; Greybull (WY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Greybull, WY seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations and details, and coordinate EMS resources. You will follow approved protocols, provide caller instructions, and relay critical information to responders.

The role may require CPR certification and sponsored training, with potential night, weekend, and rotating shifts as part of the schedule and obligations to meet staffing needs.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Attention to detail

Medical dispatch knowledge

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Tools

Emergency dispatch system

Job description

Emergency Telecommunicator Services in Greybull, WY seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations and details, and coordinate EMS resources. You will follow approved protocols, provide caller instructions, and relay critical information to responders.

The role may require CPR certification and sponsored training, with potential night, weekend, and rotating shifts as part of the schedule and obligations to meet staffing needs.