Emergency Medical Dispatcher: Critical Call Center Pro

911 Emergency Communications; Kyle (SD); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Descripción de la vacante

911 Emergency Communications in Kyle, SD is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and apply approved dispatch protocols. The role may involve overnight or rotating shifts as part of continuous emergency operations.

Training and certifications are emphasized in the recruitment materials. Dispatchers will coordinate ambulance resources, provide instructions, and document calls while ensuring patient confidentiality and quality assurance.

Formación

• High school diploma or recognized equivalent.
• Current Emergency Medical Dispatcher certification may be required.
• CPR certification may be required.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conocimientos

Call handling

Multitasking

Data entry

Communication

Medical terminology

Educación

High school diploma

Emergency Medical Dispatcher certification

Herramientas

Emergency dispatch system

Descripción del empleo

911 Emergency Communications in Kyle, SD is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and apply approved dispatch protocols. The role may involve overnight or rotating shifts as part of continuous emergency operations.

Training and certifications are emphasized in the recruitment materials. Dispatchers will coordinate ambulance resources, provide instructions, and document calls while ensuring patient confidentiality and quality assurance.