Emergency Medical Dispatcher: 24/7 Critical Communications

911 Emergency Communications; Sylvester (WV); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Sylvester, WV, seeks an Emergency Medical Dispatcher to manage urgent medical calls. The dispatcher gathers patient data, assigns priorities, and coordinates EMS resources following approved protocols and oversight.

Depending on the vacancy, training and certification may be sponsored by the employer. Candidates should expect shifts that may include nights, weekends, or holidays, with emphasis on accurate data entry, scene safety communication, and adherence to

Qualifications

• High school diploma or GED required.
• Emergency Medical Dispatcher (EMD) certification may be required or sponsored.
• CPR certification required; EMT or paramedic credentials may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

911 Emergency Communications in Sylvester, WV, seeks an Emergency Medical Dispatcher to manage urgent medical calls. The dispatcher gathers patient data, assigns priorities, and coordinates EMS resources following approved protocols and oversight.

Depending on the vacancy, training and certification may be sponsored by the employer. Candidates should expect shifts that may include nights, weekends, or holidays, with emphasis on accurate data entry, scene safety communication, and adherence to