Emergency Medical Dispatcher — Crisis Coordination Specialist

Emergency Telecommunicator Services; Lascassas (TN); Sur place; USD 35 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Résumé du poste

Emergency Telecommunicator Services in Lascassas, TN, is seeking an Emergency Medical Dispatcher to support urgent medical calls and coordinate rapid responses. You will gather patient details, verify locations, and assign priorities using agency-approved protocols to guide responders.

Role may include overnight shifts, weekends, holidays, and overtime. A high school diploma is commonly required; Emergency Medical Dispatcher certification may be sponsored or required depending on vacancy

Qualifications

• Requires ability to receive information from callers and extract critical data.
• Ability to verify patient location, callback numbers, and access details.
• Must follow protocol-based instructions and maintain accuracy under pressure.

Responsabilités

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the approved dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Connaissances

Communication skills

Multitasking

Decision making

Situational awareness

Formation

High school diploma or equivalent

Emergency Medical Dispatcher certification

Outils

Emergency dispatch system

Description du poste

Emergency Telecommunicator Services in Lascassas, TN, is seeking an Emergency Medical Dispatcher to support urgent medical calls and coordinate rapid responses. You will gather patient details, verify locations, and assign priorities using agency-approved protocols to guide responders.

Role may include overnight shifts, weekends, holidays, and overtime. A high school diploma is commonly required; Emergency Medical Dispatcher certification may be sponsored or required depending on vacancy