Emergency Medical Dispatcher — Certification & Training Support

County Emergency Communications; Arkansas; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance benefits

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Job summary

County Emergency Communications in Scott, AR seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate response priorities. Training and protocols must be followed, with possible overtime and night shifts.

Applicants should be prepared for continuous operations, including weekends and holidays, and may require CPR certification or EMT/paramedic qualifications per vacancy specifics.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Scott, AR seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate response priorities. Training and protocols must be followed, with possible overtime and night shifts.

Applicants should be prepared for continuous operations, including weekends and holidays, and may require CPR certification or EMT/paramedic qualifications per vacancy specifics.