Emergency Medical Dispatcher — Certification Support & Benefits

Emergency Telecommunicator Services; Huron (IN); On-site; USD 38,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Huron, IN seeks qualified Emergency Medical Dispatchers to support urgent medical communications and resource coordination.

Responsibilities include receiving emergency calls, confirming locations, and delivering protocol-based guidance to callers while coordinating with responders. A high school diploma and EMS certifications are commonly required; CPR certification is often needed.

Qualifications

• High school diploma or equivalent required.
• Current Emergency Medical Dispatcher certification may be required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Tools

EMD system

Job description

Emergency Telecommunicator Services in Huron, IN seeks qualified Emergency Medical Dispatchers to support urgent medical communications and resource coordination.

Responsibilities include receiving emergency calls, confirming locations, and delivering protocol-based guidance to callers while coordinating with responders. A high school diploma and EMS certifications are commonly required; CPR certification is often needed.