Emergency Medical Dispatcher — Certification Support

Emergency Telecommunicator Services; Little Rock (AR); Presencial; USD 42 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Resumo da oferta

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for a Conway-based role. You will receive calls, verify locations, determine priority, and coordinate ambulance resources using approved protocols.

Responsibilities include asking essential questions, providing protocol-driven instructions, documenting calls, and participating in quality-review activities. Some positions may require CPR certification and sponsored training; overtime and irregular hours may apply.

Qualificações

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Formação académica

High school diploma or GED

EMT or paramedic credentials not universally required

Descrição da oferta de emprego

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for a Conway-based role. You will receive calls, verify locations, determine priority, and coordinate ambulance resources using approved protocols.

Responsibilities include asking essential questions, providing protocol-driven instructions, documenting calls, and participating in quality-review activities. Some positions may require CPR certification and sponsored training; overtime and irregular hours may apply.