Emergency Medical Dispatcher — 911 Coordination

911 Emergency Communications; Nichols (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Nichols, FL is seeking Emergency Medical Dispatchers to support urgent medical responses by gathering patient and incident details, establishing priorities and coordinating EMS resources. You may provide protocol-based instructions as needed and ensure accuracy for responders.

A high school diploma or GED is commonly required, with CPR certification often needed. EMT or paramedic credentials vary by vacancy; expect ongoing training, background checks, and shifts

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR Certification

Job description

911 Emergency Communications in Nichols, FL is seeking Emergency Medical Dispatchers to support urgent medical responses by gathering patient and incident details, establishing priorities and coordinating EMS resources. You may provide protocol-based instructions as needed and ensure accuracy for responders.

A high school diploma or GED is commonly required, with CPR certification often needed. EMT or paramedic credentials vary by vacancy; expect ongoing training, background checks, and shifts