Emergency Medical Dispatcher: 24/7 Urgent Call Center

County Emergency Communications; Sharps (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education support

Job summary

County Emergency Communications in Sharps, VA is seeking Emergency Medical Dispatchers to support urgent medical responses. Dispatchers gather patient and incident data, establish priorities, and coordinate resources according to approved protocols.

Training and certification vary by assignment and employer oversight. Responsibilities include receiving calls, confirming locations, asking triage questions, and providing instructions while coordinating responders and maintaining records.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMT or paramedic credentials may be required depending on vacancy and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Job description

County Emergency Communications in Sharps, VA is seeking Emergency Medical Dispatchers to support urgent medical responses. Dispatchers gather patient and incident data, establish priorities, and coordinate resources according to approved protocols.

Training and certification vary by assignment and employer oversight. Responsibilities include receiving calls, confirming locations, asking triage questions, and providing instructions while coordinating responders and maintaining records.