Emergency Medical Dispatcher: 24/7 Life-Saving Communications

Emergency Telecommunicator Services; Minonk (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Minonk, IL seeks an Emergency Medical Dispatcher to handle urgent calls, verify location, identify priorities, and coordinate resources using approved protocols.

This role may require overnight or weekend shifts, CPR and EMS certifications, and ongoing training. A high school diploma is commonly required; EMT/paramedic credentials vary by vacancy.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

CPR certification

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Minonk, IL seeks an Emergency Medical Dispatcher to handle urgent calls, verify location, identify priorities, and coordinate resources using approved protocols.

This role may require overnight or weekend shifts, CPR and EMS certifications, and ongoing training. A high school diploma is commonly required; EMT/paramedic credentials vary by vacancy.