Emergency Medical Dispatcher - 24/7 Center with Certification & CE Support

Emergency Telecommunicator Services; Keithsburg (IL); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Keithsburg, IL is seeking Emergency Medical Dispatchers to coordinate urgent medical responses. You will receive calls, confirm locations, and determine priority under approved protocols, coordinating ambulance resources when required.

Work may include overnight shifts, weekends, holidays, and overtime. CPR certification and sponsored training may be required; EMT or paramedic credentials are not universally required and depend on the vacancy details.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Keithsburg, IL is seeking Emergency Medical Dispatchers to coordinate urgent medical responses. You will receive calls, confirm locations, and determine priority under approved protocols, coordinating ambulance resources when required.

Work may include overnight shifts, weekends, holidays, and overtime. CPR certification and sponsored training may be required; EMT or paramedic credentials are not universally required and depend on the vacancy details.