Emergency Medical Dispatcher — Certification Support & Benefits

Emergency Telecommunicator Services; Stratford (TX); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Résumé du poste

Emergency Telecommunicator Services in Stratford, TX seeks an Emergency Medical Dispatcher to handle calls, verify locations, and gather incident details using approved protocols for timely medical response. You will determine priorities, coordinate ambulance resources, and relay information to responders, while documenting calls for quality review.

A high school diploma is commonly required, with CPR and EMD certifications advantageous.

Qualifications

• High school diploma or recognized equivalent required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required; EMT/paramedic credentials not universal.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Connaissances

Call handling

Communication

Data entry

Multitasking

Medical dispatch knowledge

Formation

High school diploma

EMD certification

CPR certification

Outils

Dispatch software

Description du poste

Emergency Telecommunicator Services in Stratford, TX seeks an Emergency Medical Dispatcher to handle calls, verify locations, and gather incident details using approved protocols for timely medical response. You will determine priorities, coordinate ambulance resources, and relay information to responders, while documenting calls for quality review.

A high school diploma is commonly required, with CPR and EMD certifications advantageous.