Emergency Medical Dispatcher: 24/7 Critical Dispatch & Support

Emergency Telecommunicator Services; Lockwood (NY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for roles in Lockwood, NY. Dispatchers gather patient and incident information, establish priorities, and support coordination of EMS resources using approved protocols.

Role may involve providing pre-arrival instructions, maintaining data integrity, and participating in quality-review activities. Requirements include a high school diploma and CPR certification; EMT or paramedic credentials are not universally required

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the medical dispatch system.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or Equivalent

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for roles in Lockwood, NY. Dispatchers gather patient and incident information, establish priorities, and support coordination of EMS resources using approved protocols.

Role may involve providing pre-arrival instructions, maintaining data integrity, and participating in quality-review activities. Requirements include a high school diploma and CPR certification; EMT or paramedic credentials are not universally required