Emergency Medical Dispatcher — 24/7 Life-Saving Dispatch

911 Emergency Communications; Elm Grove (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Elm Grove, LA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather location and incident details, and coordinate EMS resources with established protocols. This role is on-site in Elm Grove and may involve overnight shifts as operations run continuously.

Responsibilities include receiving calls, confirming locations, asking key questions, determining priority, and providing protocol-based instructions while ensuring data accuracy and patient

Qualifications

• High school diploma or equivalent commonly required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Elm Grove, LA seeks Emergency Medical Dispatchers to handle urgent medical calls, gather location and incident details, and coordinate EMS resources with established protocols. This role is on-site in Elm Grove and may involve overnight shifts as operations run continuously.

Responsibilities include receiving calls, confirming locations, asking key questions, determining priority, and providing protocol-based instructions while ensuring data accuracy and patient