Emergency Medical Dispatcher — Rapid 24/7 Console Support

Emergency Telecommunicator Services; Durbin (WV); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for opportunities in Durbin, West Virginia. This role focuses on handling emergency medical calls, determining priorities, and coordinating resources under established protocols.

Responsibilities include obtaining call details, guiding responders, and ensuring accurate documentation, with CPR or EMT prerequisites as specified per vacancy. Training and certifications may be required by the employer.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMD certification or training may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority using approved medical dispatch protocols.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

Emergency Telecommunicator Services is seeking Emergency Medical Dispatchers for opportunities in Durbin, West Virginia. This role focuses on handling emergency medical calls, determining priorities, and coordinating resources under established protocols.

Responsibilities include obtaining call details, guiding responders, and ensuring accurate documentation, with CPR or EMT prerequisites as specified per vacancy. Training and certifications may be required by the employer.