Emergency Medical Dispatcher — 24/7 Impact & Certification Support

County Emergency Communications; Piedmont (MO); On-site; USD 38,000 - 62,000; Full time

Job summary

County Emergency Communications in Piedmont, MO seeks Emergency Medical Dispatchers to support urgent medical responses. This role involves handling calls, verifying locations and details, and applying approved dispatch protocols.

Training opportunities and required certifications may be provided by the employer. Applicants should have a high school diploma or GED, CPR certification, and may need Emergency Medical Dispatcher certification.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials may be required (not universal)

Job description

County Emergency Communications in Piedmont, MO seeks Emergency Medical Dispatchers to support urgent medical responses. This role involves handling calls, verifying locations and details, and applying approved dispatch protocols.

Training opportunities and required certifications may be provided by the employer. Applicants should have a high school diploma or GED, CPR certification, and may need Emergency Medical Dispatcher certification.