Emergency Medical Dispatcher – 24/7 EMS Communications

Emergency Telecommunicator Services; Worthington (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Worthington, IN is seeking an Emergency Medical Dispatcher to handle urgent medical calls, collect patient data, and establish response priorities using an approved system.

Shifts may include overnights, weekends, holidays, rotating schedules and overtime. A high school diploma or equivalent, CPR certification, and vacancy-specific credentials may be required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Worthington, IN is seeking an Emergency Medical Dispatcher to handle urgent medical calls, collect patient data, and establish response priorities using an approved system.

Shifts may include overnights, weekends, holidays, rotating schedules and overtime. A high school diploma or equivalent, CPR certification, and vacancy-specific credentials may be required.