Emergency Medical Dispatcher - 24/7 EMS Communications

911 Emergency Communications; Vanderpool (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

911 Emergency Communications in Vanderpool, TX, seeks Emergency Medical Dispatchers to coordinate urgent medical responses. You will gather patient data, prioritize incidents, and provide protocol-based guidance to responders.

Indexing details include on-site duties, potential overnight shifts, and eligibility screening. Strong communication, calmness under pressure, and data-entry accuracy are essential for success in this critical public-safety role.

Qualifications

• High school diploma or equivalent is required.
• EMD certification may be required depending on vacancy.
• CPR certification may be required; EMT/paramedic credentials not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication

Call triage

Data entry

Multitasking

Calm under pressure

Education

High school diploma

EMD certification preferred

CPR certification may be required

Job description

911 Emergency Communications in Vanderpool, TX, seeks Emergency Medical Dispatchers to coordinate urgent medical responses. You will gather patient data, prioritize incidents, and provide protocol-based guidance to responders.

Indexing details include on-site duties, potential overnight shifts, and eligibility screening. Strong communication, calmness under pressure, and data-entry accuracy are essential for success in this critical public-safety role.