Emergency Medical Dispatcher — 24/7 EMS Communications

County Emergency Communications; Town of Lisle (NY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Lisle, NY is seeking Emergency Medical Dispatchers to support urgent medical requests and coordinate emergency resources. You will gather patient and incident information, establish response priorities, and follow approved medical dispatch protocols under supervision.

Positions can involve overnight shifts and overtime as part of continuous emergency operations. Certifications like CPR or EMT may be required or sponsored, depending on the vacancy.

Qualifications

• High School Diploma or recognized equivalent required or sponsorship for training.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; refer to vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Education

High School Diploma/GED

Emergency Medical Dispatcher certification (if required)

Job description

County Emergency Communications in Lisle, NY is seeking Emergency Medical Dispatchers to support urgent medical requests and coordinate emergency resources. You will gather patient and incident information, establish response priorities, and follow approved medical dispatch protocols under supervision.

Positions can involve overnight shifts and overtime as part of continuous emergency operations. Certifications like CPR or EMT may be required or sponsored, depending on the vacancy.