Emergency Medical Dispatcher — 24/7 EMS Communications

Emergency Telecommunicator Services; Ralph (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Ralph, AL, seeks an Emergency Medical Dispatcher to support urgent medical calls and coordinate EMS resources. You will gather patient and incident details, verify locations, and assign priorities using an agency-approved system.

Responsibilities include providing protocol-based directions, relaying information to responders, and contributing to quality reviews. Training and certifications may be required; some roles include sponsored training and varied

Qualifications

• High school diploma or equivalent commonly required.
• EMT certification is not universal; check vacancy for exact requirements.
• Strong communication and calm under pressure are essential.
• Training or certification in emergency medical dispatch may be required by some agencies.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the dispatch system.
• Coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Attention to detail

Communication

Multitasking

Calm under pressure

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Ralph, AL, seeks an Emergency Medical Dispatcher to support urgent medical calls and coordinate EMS resources. You will gather patient and incident details, verify locations, and assign priorities using an agency-approved system.

Responsibilities include providing protocol-based directions, relaying information to responders, and contributing to quality reviews. Training and certifications may be required; some roles include sponsored training and varied