Emergency Medical Dispatcher — 24/7 EMS Communications

Emergency Telecommunicator Services; Lime Ridge (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Lime Ridge, WI is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations and access, and coordinate response priorities under approved protocols.

Responsibilities include guiding callers, issuing protocol-based guidance, and supporting responders with accurate information while maintaining documentation and quality assurance.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and/or additional coursework may be required.
• EMD certification/credentials are not universal requirements; check vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification or equivalent training

Job description

Emergency Telecommunicator Services in Lime Ridge, WI is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations and access, and coordinate response priorities under approved protocols.

Responsibilities include guiding callers, issuing protocol-based guidance, and supporting responders with accurate information while maintaining documentation and quality assurance.