Emergency Medical Dispatcher - 24/7 Critical Support

County Emergency Communications; San Lorenzo (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in San Lorenzo, CA invites applications for Emergency Medical Dispatcher opportunities. Dispatchers collect patient and incident data, establish priorities, and coordinate emergency resources using approved protocols.

The role may require CPR certification and sponsored training; EMT or paramedic credentials are not universally required. Working conditions can include overnight shifts, weekends, and overtime depending on the agency.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in San Lorenzo, CA invites applications for Emergency Medical Dispatcher opportunities. Dispatchers collect patient and incident data, establish priorities, and coordinate emergency resources using approved protocols.

The role may require CPR certification and sponsored training; EMT or paramedic credentials are not universally required. Working conditions can include overnight shifts, weekends, and overtime depending on the agency.