Emergency Medical Dispatcher - 24/7 Critical Support

County Emergency Communications; Oregon City (OR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

County Emergency Communications in Welches, OR seeks Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate emergency medical resources using an agency-approved system.

Duties include receiving calls, confirming location and callback details, asking approved questions, determining priority, dispatching or coordinating ambulance resources, providing protocol-based instructions, relaying information to responders, and documenting

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Welches, OR seeks Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate emergency medical resources using an agency-approved system.

Duties include receiving calls, confirming location and callback details, asking approved questions, determining priority, dispatching or coordinating ambulance resources, providing protocol-based instructions, relaying information to responders, and documenting